Your Questions Answered
Plain-language answers to everything Singaporeans ask before joining SingWealth. No jargon, no runaround.
Getting Started
No experience is needed — and we genuinely mean that. SingWealth was designed specifically for Singaporeans who have never invested before. When you register, a licensed advisor calls you and starts from the very beginning at your pace. No assumptions are made about what you already know.
The registration form takes approximately 60 seconds to complete. You provide your name, email address, and phone number. Your advisor handles everything else when they call you within 24 hours.
Registration is completely free. There is no charge to create your account, speak with your advisor, or explore the platform. You only make a deposit when you have spoken with your advisor and feel fully comfortable proceeding.
Yes. SingWealth Financial Pte. Ltd. is a MAS-compliant investment platform operating under Capital Markets Services regulations. You can verify our regulatory status independently on the MAS website at mas.gov.sg.
It is never too early. In fact the earlier you start the more powerful the compounding effect of your CPF and SRS contributions. Your advisor will show you what $200–300 per month invested from age 22 looks like by the time you are 40 — the numbers are motivating.
Your Personal Advisor
Your advisor will call within 24 hours of registration. In most cases the call comes the same day or the following morning. They will introduce themselves, ask about your situation and goals, and walk you through everything at a pace that suits you. There is no pressure to make any decisions on the first call.
Yes. Every SingWealth advisor is a licensed Singaporean investment professional assigned based on your district. You will have a direct phone number and email address for your advisor. You can call them with questions at any time. We do not use overseas call centres.
No. Our advisors are instructed never to pressure clients. The first call is entirely introductory. Many clients take several conversations before they decide to deposit, and that is completely fine.
Yes. Simply contact our support team and we will reassign you to a different advisor. We want you to have someone you feel genuinely comfortable with.
Your Money
The minimum starting deposit is $250 SGD for the Starter account. This is a one-time initial deposit to open your investment account, not a recurring fee. Your advisor will explain exactly where this money goes before you commit anything.
Yes. Your money is yours. You can request a withdrawal at any time. Your advisor will explain the standard processing timeline and whether any implications apply to your specific account type.
Your advisor will walk you through this in detail on your first or second call. SingWealth uses AI-assisted portfolio management to allocate your investment across diversified assets appropriate to your risk tolerance and goals. You will see every dollar in your dashboard at all times.
CPF & SRS
Yes. Your CPF OA above $20,000 can be invested under the CPF Investment Scheme (CPFIS). Your advisor will review your current situation and help you understand which approved investments are appropriate for your risk profile. This is one of the most underutilised opportunities for young Singaporeans.
The Supplementary Retirement Scheme (SRS) allows Singaporeans and PRs to contribute up to $15,300 per year (foreigners up to $35,700) and receive a full tax deduction on contributions. Your advisor will explain whether it makes sense for your tax bracket and income level.
Yes. Permanent Residents can use SingWealth and access both the CPF Investment Scheme and SRS accounts. Your advisor will explain the rules that apply to PRs differently from citizens, including the higher SRS contribution limit of $35,700.
Yes. EP holders can use SingWealth and contribute to SRS (up to $35,700 per year). They cannot contribute to CPF as employees but can still invest through general investment accounts. Your advisor will structure a plan that maximises your options.
Security & Privacy
SingWealth uses 256-bit SSL encryption — the same standard used by Singapore banks. Two-factor authentication is available and recommended for all accounts. Our infrastructure is hosted in Singapore data centres with 99.6% uptime and continuous security monitoring.
Never. SingWealth does not sell, rent, or share your personal information with any third party for marketing purposes. Your data is used solely to manage your account and comply with Singapore financial regulations.
When your advisor calls they will identify themselves by full name and their MAS registration number. You can verify their credentials independently on the MAS Financial Institutions Directory at mas.gov.sg. A legitimate advisor will always welcome verification.
Fees & Costs
Your advisor will present you with a complete, plain-language fee schedule during your first call. There are no hidden fees. All charges are disclosed upfront before you deposit a single dollar.
No. Speaking with your assigned advisor is included at all tier levels. There is no per-call charge and no consultation fee.
Your advisor will explain any account closure terms during onboarding. SingWealth does not apply arbitrary closure penalties.
Our Singapore team is available to answer any question before you register. No pressure, no sales pitch — just honest answers.
Speak directly with a Singapore advisor during business hours
Fill in the short form and your advisor calls within 24 hours
Chat with a real person from our Singapore support team
Register for free. Your advisor will answer every remaining question — with no obligation to invest.
Your SingWealth account has been created.
Your personal advisor will call you within 24 hours.
Redirecting to your account in 7 seconds…
Not redirected? Click here